Elevated Hosting: A Highly Unethical Company
Elevated Hosting has been nothing but trouble. Allow me to rant.
In July 2006, one of my websites was about to expire and I logged into their online user interface to renew my website domain name. The tool didn't explain that I first needed to "fund" my account, then apply the monies to a specific domain name. Sadly, I did this backwards, unbeknownst to me, and my business domain was "locked". It said that my payment was "pending" and that the payment would get piced up on the next server push, but this never happened.
Instead, my domain remained in a pending state, expired, and was then hijacked and sent to another company, Enom.com, where I was forced to pay a premium registration fee in order to gain accews to my website once again.
The fees that I had paid to Elevated Hosting when I tried to renew the domain were not transferred to Enom.com and so I paid twice. Elevated Hosting did not return my emails or calls or faxes in order to try to resolve this. Thank goodness I paid with my American Express card because American Express went to bat for me and reversed the charges.
As soon as I was able to, I moved my site from Enom.com to GoDaddy.com a company that has been been nothing less than wonderful to work with.
I thought this was all over and done with but, alas, this wasn't to be the case. Today is 11/1/6 and I discovered that since American Express reversed the charge, Elevated Hosting retaliated against me by changing the DNS on a remaining website that I left with them from my own hosting company to a company called rescon.com (redirects to Assurance Hosting, another evil company). Why did I leave this website with them? It's a co.uk site and few registrars will deal with them. So I took a chance. Bad idea. I cannot change this site to another registrar now, and since they've hijacked this site, my site is down. I suspect this happened around the time that American Express made the charge reversal in my favor.
Elevated Hosting has been nothing but unethical and I hope that this blog posting will save another person from going through the same experiences that I have gone through.
Elevated Hosting is not an ICANN accredited registrar, so if you have problems, the ombudsman at ICANN will have difficulty helping you should you have problems with them.
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Yep, that was a brief interlude from IF to bitch and moan about those bastards. Now, with a little SEO magic, these results will show up at the top of the search results for any query with "Elevated Hosting" in it, and those idiots will wish they never locked my account.
Think they won't? Just try a query for "Sorvall 598". >:)
In July 2006, one of my websites was about to expire and I logged into their online user interface to renew my website domain name. The tool didn't explain that I first needed to "fund" my account, then apply the monies to a specific domain name. Sadly, I did this backwards, unbeknownst to me, and my business domain was "locked". It said that my payment was "pending" and that the payment would get piced up on the next server push, but this never happened.
Instead, my domain remained in a pending state, expired, and was then hijacked and sent to another company, Enom.com, where I was forced to pay a premium registration fee in order to gain accews to my website once again.
The fees that I had paid to Elevated Hosting when I tried to renew the domain were not transferred to Enom.com and so I paid twice. Elevated Hosting did not return my emails or calls or faxes in order to try to resolve this. Thank goodness I paid with my American Express card because American Express went to bat for me and reversed the charges.
As soon as I was able to, I moved my site from Enom.com to GoDaddy.com a company that has been been nothing less than wonderful to work with.
I thought this was all over and done with but, alas, this wasn't to be the case. Today is 11/1/6 and I discovered that since American Express reversed the charge, Elevated Hosting retaliated against me by changing the DNS on a remaining website that I left with them from my own hosting company to a company called rescon.com (redirects to Assurance Hosting, another evil company). Why did I leave this website with them? It's a co.uk site and few registrars will deal with them. So I took a chance. Bad idea. I cannot change this site to another registrar now, and since they've hijacked this site, my site is down. I suspect this happened around the time that American Express made the charge reversal in my favor.
Elevated Hosting has been nothing but unethical and I hope that this blog posting will save another person from going through the same experiences that I have gone through.
Elevated Hosting is not an ICANN accredited registrar, so if you have problems, the ombudsman at ICANN will have difficulty helping you should you have problems with them.
=========================
Yep, that was a brief interlude from IF to bitch and moan about those bastards. Now, with a little SEO magic, these results will show up at the top of the search results for any query with "Elevated Hosting" in it, and those idiots will wish they never locked my account.
Think they won't? Just try a query for "Sorvall 598". >:)
posted by linda at 11:27 PM
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Comments on "Elevated Hosting: A Highly Unethical Company"
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statia said ... (10:04 AM) :
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Anonymous said ... (12:09 AM) :
post a commentA Small Orange. Best hosting company ever.
Assurance Hosting sucks. They don't take any customer service calls, you have to do all contact by e-mail. Because I'm resourceful on the internet, I was able to get a phone number for them, although the average consumer probably would give up trying to find the #. I reached "Assurance Hosting" and it's some lady's answering machine at her house saying they don't take in person calls. All correspondence must be done via "opening a ticket" on e-mail. This is sad for people who are relying on them for their business. They also charge $12/mos. which is NOT industry standard, to do nothing more than have your site up. So when you sign up for $9.99 or whatever the cost is, you should actually tack on $144 for the year which is what they charge. I hate Assurance Hosting and the lady on the answering machine. VERY sad for people's who's business rely on these creeps.